1. Information We Collect
We collect different types of information to improve our services and provide you with a better shopping experience. This includes:
- Personal Information: When you place an order, sign up for our newsletter, or create an account, we may collect personal information, such as your name, email address, phone number, and shipping address.
- Payment Information: When you make a purchase, we collect payment details to process your order securely. We do not store your credit card information on our servers.
- Usage Data: We may collect information on how you access and use the website, such as your IP address, browser type, and browsing patterns. This helps us analyze and improve the user experience.
2. How We Use Your Information
We use the information collected for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you about your orders, promotions, and updates
- Personalizing your shopping experience
- Improving our website and customer service
- Preventing fraudulent transactions and enhancing security
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to monitor website activity and hold certain information. Cookies are small files that are stored on your device and help us remember your preferences. You can control the use of cookies through your browser settings, but please note that disabling cookies may limit certain functionalities on our website.
4. Sharing Your Information
We respect your privacy and will not share, sell, or distribute your personal information with third parties, except under the following circumstances:
- Service Providers: We may share information with third-party companies that assist us in operating our website, processing payments, and delivering orders.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by public authorities.
5. Data Security
We take the security of your personal information seriously. Our website uses industry-standard encryption methods to protect your data during transactions. However, please be aware that no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to access, update, or delete your personal information. If you wish to exercise any of these rights, please contact us at [contact email or form link].
7. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Changes to this policy are effective immediately upon posting to our website.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Scentology
Email: info@scentology.co.za
Phone: +27 10 596 1300
Address: 11 Thora Crescent,
Wynberg, Sandton
2090
Thank you for trusting Scentology with your personal information. We are committed to safeguarding your privacy and providing a secure shopping experience.